Privacy Policy

Agoge ("we," "us," or "our") operates the Agoge platform, including the Agoge mobile application and the agogetraining.ai website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Coaching credentials, bio, profile photo, and business details you choose to provide.
• Client Data: Information coaches enter about their clients, including names, contact information, training programs, check-in responses, and progress data.
• Training Media: Videos and images uploaded for form review and coaching purposes.
• Usage Data: Information about how you interact with the Service, including log data, device information, IP address, browser type, and pages visited.
• Payment Information: Billing details processed through our payment provider (Stripe). We do not store full credit card numbers.
• Communications: Messages sent through the platform between coaches and clients.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send administrative communications, including updates and security alerts
• Respond to comments and questions and provide customer support
• Analyze usage patterns to improve the Service
• Power AI-assisted features (check-in summaries, program generation, draft replies)
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist in operating the Service (e.g., cloud hosting, payment processing, AI services), subject to confidentiality agreements.
• Between Coaches and Clients: Coaches and their clients can see information shared within their coaching relationship on the platform.
• For Legal Reasons: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

5. Children's Privacy

The Service is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us immediately and we will take steps to delete such information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us at privacy@agogetraining.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on the Service and to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Service may not function properly without cookies.

8. Third-Party Services

The Service may integrate with or link to third-party services (e.g., Stripe for payments). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use in connection with Agoge.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@agogetraining.ai
• Website: agogetraining.ai